The Veterans Services Office was developed following World War II to assist veterans, their families and their dependents in processing, presenting and establishing claims and obtaining benefits to which they are entitled under Federal, State, and local law. The Office assists this group on a variety of claims, some of which are listed below. For additional information contact the Gaston County Veterans Services Office.

• North Carolina Division of Veterans Affairs State Scholarships: Applications are made for these scholarships. Documents used to substantiate and complete the applications include birth certificates, a copy of discharge and scholastic report.
• Hospitalization: Complete application forms, make long-distance call directly to VA hospitals, and assist persons with any inquiries regarding non-receipt of proper dividend payments about government insurance programs, such as Champ VA and Champus.
• GI Loans: Assist with completion of necessary forms which are required to determine eligibility, answer questions and give advice on loans.
• Compensation and Pension Claims: Complete forms for applicants, assist in securing necessary documents to go with forms, explain and give advice.
• Insurance: Applications are completed for several different types of government life insurance and beneficiary designations. Assistance is also provided to veterans in determining their insurance needs.
• Educational Assistance: Complete necessary forms for veterans, give advice and information; also available to wives, widows, and children of veterans who are eligible.
• On-the-Job Training: Complete necessary forms, submit necessary documents to assist with this program and instruct the veteran and his employer in the necessary steps.
• Appeals: Many veterans and widows are disallowed claims on first application, and this office must assist with necessary forms and help obtain evidence for completion of an appeal on a former denial.
• Review of Discharge: Extensive work is required in completing proper review of discharge for a veteran who has received other than Honorable Discharge.
• Dental Treatment: Assist with proper application and substantiating proof to assist veterans with getting authorization for treatment from VA.
• Other Activities: Assist veterans in obtaining license plates, wheelchairs and other prosthesis; hunting and fishing license for severely disabled; clothing allowances; and special inquiries about non-receipt of checks, and incorrect addresses.